corehealth Support

To submit a support request:

• Submit a support request online
  
• Phone 866-396-2673 during business hours (8:00am-5:00pm Pacific Time)

A CoreHealth support representative will respond to your request within one business day.

Hosted Solution Support

Includes:

• Product questions and support to designated site manager
• Online training sessions
• All software updates (including minor and major new software enhancements and releases)

CoreAssist 30 Day Warranty

Includes:

• Assistance with software installation up to 30 days after purchase (for recommended computer configurations)
• Incident support

CoreAssist Annual Support

Includes:

• Assistance with software installation (for recommended computer configurations)
• Product questions and support
• Online training sessions
• All software updates (including minor and major new software enhancements and releases)
• Please view attached document for Support Agreement
• Purchase annual support here

Per Incident Support (Post Warranty with No Annual Support)

Cost: $30.00 per incident resolution (no limit to calls and emails until specific issue is resolved)

Download CoreHealth support policy

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